Grand Park Royal Cozumel, Cozumel ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Carretera A Chacanaab Km 3.5, Cozumel, Mexico, 77600

“Nestled comfortably near the beach, the hotel offers easy access to beautiful snorkeling spots and vibrant local attractions.”view full review

Grand Park Royal Cozumel offers an all-inclusive experience with a range of amenities including outdoor pools, dining options, and a full activity schedule. This 5-star resort stands out for its family-friendly accommodations and vibrant facilities.

Rooms & Amenities

Rooms at Grand Park Royal Cozumel include 342 spacious accommodations with options like Deluxe Ocean View and Family Suites, providing balconies with views of the sea or gardens. All rooms feature full amenities including a minibar and 24-hour room service.

Dining Options

Dining options at the resort include Veranda, El Mexicano, El Caribeño, and El Italiano, offering varied cuisines such as buffet-style meals and á la carte selections. Guests can also enjoy themed dinner nights and outdoor activities like taco grilling by the pool.

Leisure & Activities

Leisure facilities at Grand Park Royal Cozumel feature outdoor swimming pools, daily activities including whale-watching excursions, and night shows. The resort also offers a spa, fitness center, and children's programs, catering to guests of all ages.

Transportation & Local Attractions

Transportation options include proximity to the ADO bus station, providing easy access to local attractions such as Chankanaab Adventure Beach Park and Discover Mexico Park Cozumel, both within 4 km. Additional attractions like Benito Juarez Park and the Zero Kilometer Marker are also conveniently reachable.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room Sea View

2 persons

31 m²

2 Double beds

Shower

Coffee machine

room details

Deluxe Superior

2 persons

31 m²

2 Double beds

Shower

Coffee machine

room details

Deluxe Ocean View King

2 persons

32 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe Nature View King

2 persons

32 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cozumel 4.0 km

Airports

Cozumel (CZM) 7.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Culinary Experience

“During my stay, I was amazed by the food selection at the Grand Park Royal Cozumel. The buffet offered at least 4-5 different dishes during breakfast, ensuring that everyone can find something to enjoy. The variety of restaurants available, including a fantastic Mexican restaurant, allowed for a good dietary experience each night. I was particularly impressed with the quality of food, as I have zero complaints and loved every meal.” view full review

Fun-Filled Kids' Activities

“The children's amenities at the hotel truly stood out for my family. My daughter had a wonderful time at the kids' area, where she received attentive care and engaged in fun activities. The staff made sure she was entertained, allowing us adults to enjoy some relaxation time. The kids' water park was also fantastic, and I would recommend time between 9 AM to 6 PM for extra fun.” view full review

Comfortable and Clean Rooms

“The rooms at Grand Park Royal Cozumel were amazing. I found our room spacious, clean, and equipped with essential features that made our stay very comfortable. The regular cleaning service ensured that we returned to a tidy space every day, and the hot water supply and great water pressure made for enjoyable showers after a long day of activities.” view full review

Relaxing Paradise

“One of my favorite aspects of the hotel was the spa and leisure facilities. The adult-only infinity pool provided a perfect spot to unwind, and I loved the atmosphere created by the swim-up bar. The leisure activities offered, combined with the beautiful pool area, made for a splendid way to relax and soak up the sun while enjoying great cocktails and the vibrant ambiance.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Karaoke
Entertainment
Sun terrace
Garden area
Solarium
Steam room
Massage

Room features

Air conditioning
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera A Chacanaab Km 3.5, Cozumel, Mexico, 77600

Map view

Carretera A Chacanaab Km 3.5, Cozumel, Mexico, 77600

City landmarks

Museum

Discover Mexico Park Cozumel

1.6 km

Museum

Cha'an Ka'an Observatory of Cozumel

870 m

Shopping Area

Puerta Maya

1.2 km

Landmark

Mayan Fiesta Rum Cake Co. & Gifts

740 m

Landmark

Scuba Mau Cozumel

860 m

Landmark

Cozumel Butterfly & Botanical Gardens

2.7 km

Landmark

Mayatlantis

1.3 km

Landmark

Jesus Es Rey

1.8 km

Landmark

Chankanaab Adventure Beach Park

3.9 km

Landmark

Mayaluum

3.0 km

Park

Benito Juarez Park

2.5 km

Landmark

Zero Kilometer Marker

2.5 km

Landmark

Arte de Origen

3.2 km

Landmark

BALAM Art Painted on Feathers

3.2 km

Church

Corpus Christi

2.7 km

Church

Cathedral of Corpus Christi

3.2 km

Landmark

Paradise Reef

3.2 km

Landmark

Parque Quintana Roo

3.0 km

Landmark

El Paso del Cedral Reef

3.2 km

Landmark

San Francisco Reef

3.2 km

Store

Mega

3.1 km

Landmark

Yucab Reef

3.2 km

Landmark

Parque Atardecer MAya

2.9 km

Landmark

Tormentos Reef

3.2 km

Landmark

Tunich Reef

3.2 km

Landmark

Power Yoga Cozumel

3.2 km

Mall

BodegaAurrera

3.1 km

Nearby

Shopping Area

Mayan Plaza

520 m

SSA International Pier

Cozumel America's Cup 12 Meter Challenge

350 m

Av. Rafael E. Melgar

Zoe - A Living Sea Sculpture

520 m

Restaurants

Paprika Mexican & Caribbean Cuisine

200 m

Carretera Costera Sur Km 4.5

Half Senor Frogs

310 m

International Cruise Ship Terminal

Jimmy Buffett's Margaritaville

490 m

Carretera Chancanaab km 4.5 SSA Mexico Pier

Hard Rock Cafe

390 m

Avenida Rafael E. Melgar Km. 3.5 Plaza Royal Village

San Juan Restaurant & Bar Cozumel

620 m

Av. Rafael E. Melgar 1 Royal Village Shopping Center

Sunset Restaurant & Bar

530 m

Carretera Costera Sur Km. 3.2

Three Amigos

1.3 km

Carretera Chancanaab km 4.5 Puerta Maya Pier

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 7415 reviews

#30 of 64 hotels in Cozumel based on Tripadvisor

Connor

United Kingdom, February 2025

7.2/10

The resort offers a clean and modern atmosphere with friendly staff and a nice private beach, perfect for a relaxing getaway. The dining options are hit or miss, and while the rooms are nice and spacious, they can feel a bit outdated for the price. The service can also be inconsistent, especially during busy dining times.

Rooms

7.0

We stayed in a garden view room that was spacious and clean, although it felt a bit outdated considering the overall modern vibe of the resort. The beds were hard but clean, and overall, it provided a good night's sleep.

Service

7.0

The service was good but inconsistent at times. Some staff members were very helpful, like the bellhop who assisted us with our scooter rental, while others seemed overwhelmed or inattentive, particularly in the dining areas.

Location

8.0

The location is convenient, with a quick transfer from the airport and a lovely view, but it's also quite busy with nearby cruise ship activities.

Dining

6.0

Dining was a mixed bag; breakfast had plenty of options but lacked seasoning, and lunch and dinner choices felt repetitive. The Mexican and Italian a la carte restaurants were decent but slow at times.

Facilities

8.0

The resort is equipped with beautiful pools and well-kept beach areas. However, the beach access can be rocky, so water shoes are recommended. The facilities are generally enjoyable.

Steven

United Kingdom, February 2025

6.0/10

I had a decent stay, enjoying some lovely features like the beautiful views and clean rooms. However, I faced several issues with the service and dining options, which could be improved. While I appreciated the facilities, the inconsistency in service and food quality left some disappointment.

Rooms

7.0

The room I stayed in had a lovely view, but it was smaller than I expected. It was clean and tidy but missed being ready at check-in time.

Service

5.0

The service was hit or miss; some staff members were friendly and engaging, while others were quite rude and only seemed interested in selling memberships.

Location

6.0

The location was convenient for getting to the airport, but it wasn't the prettiest part of the island.

Dining

5.0

Dining options were generally disappointing. The buffet lacked flavor and variety, and I found myself looking for better food elsewhere.

Facilities

6.0

Facilities like the pools were nice but had issues with temperature and seating availability. The beach access was also rocky, affecting the overall experience.

Beautiful views

Inconsistent service

Joseph

United Kingdom, December 2024

7.6/10

I had a great time at the resort, enjoying the warm hospitality and gorgeous views. The service was commendable, and the beach area was clean and inviting. However, the dining options were a bit hit or miss, and the lack of entertainment in the evenings left me wanting more. Overall, it was a good stay, but improvements could make it even better.

Rooms

7.0

The rooms were quite basic but clean, and I found them comfortable enough for my needs.

Service

8.0

The service was very friendly, with staff going out of their way to assist, though some requests took longer to resolve.

Location

9.0

The resort is in a beautiful location with easy access to the beach and nearby shops, making it convenient to explore.

Dining

6.0

The food was decent but not exceptional. Breakfast was enjoyable with a few standout items, but the other meal options could use improvement.

Facilities

8.0

The pool area was lovely and well-kept, perfect for relaxing in the sun.

Naomi

United Kingdom, October 2024

7.6/10

The resort is visually stunning with beautiful Mayan architecture and a variety of fun activities. The rooms are spacious and kept clean, but the dining experience was quite disappointing with inconsistent food quality. Overall, while the resort offers great amenities like pools and a lovely adults-only infinity pool, the food and service need significant improvement to enhance the experience.

Rooms

8.0

The rooms were spacious and always clean, but there were moments when they seemed different from what was advertised.

Service

5.0

Service at the pools was nice, but check-in was lengthy and not handled well, and some staff appeared disengaged.

Location

9.0

The location is great, close to excursions and the beach, making it easy to explore the area.

Dining

5.0

The food was generally subpar, with many dishes lacking flavor and freshness, making our dining experiences disappointing.

Facilities

8.0

The pools and activities were well-maintained and enjoyable, especially the adults-only infinity pool with a beautiful view.

George

United Kingdom, September 2024

7.2/10

I had an overall mixed experience at the hotel. The ocean view room was absolutely stunning and the cleanliness was top-notch, but the check-in process was frustrating and the customer service left a lot to be desired. The pools were fabulous, but some access areas could be improved.

Rooms

8.0

The ocean view room was clean and spacious, with a fantastic view. We did have issues initially with getting a king bed, but they were able to accommodate us after our first night.

Service

5.0

While some staff were friendly, the front desk service was disappointing and the handling of our requests was not up to par. The room service was decent though.

Location

7.0

The hotel is perfectly located close to the beach, which was great for family activities, but it is quite a distance from town.

Dining

6.0

The dining options were decent, though some food handling practices raised concerns. Breakfast selections could be wider.

Facilities

8.0

The pools were stunning, especially the adult-only infinity pool, but signage and access could definitely use improvement.