Grand Park Royal Cozumel Hotel, Cozumel ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Playa Paraiso Km 3.5 Carretera A, Cozumel, Mexico, 77600

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

3 persons

335 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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Junior Suite

Max:

2 persons

510 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Superior Deluxe Room

Max:

3 persons

335 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Cozumel 2.5 mi

Airports

Cozumel (CZM) 4.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Options

“I really enjoyed the delicious meals at the Italian and Mexican restaurants. Both offered unique flavors that were nice. The Italian restaurant had amazing dish options, especially their chicken parmesan, which I absolutely loved.” view full review

Great Pool Experience

“The pools were fantastic! There was a large main pool that was perfect for families and a beautiful adult-only pool. I loved having swim-up bars, which made it easy to refresh myself while lounging in the water.” view full review

Comfortable Ocean View Room

“I loved my room with the ocean view! It was spacious, clean, and had comfortable beds. The open sliding doors provided a nice breeze and the overall atmosphere was perfect for relaxation.” view full review

Best Shower Ever!

“The bathroom featured a fantastic shower with great water pressure and temperature control. Always felt refreshing after a long day exploring the resort. It set a high standard for my vacation experience!” view full review

General

No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Karaoke
Entertainment
Sun terrace
Garden area
Solarium
Steam room
Massage

Room features

Air conditioning
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Playa Paraiso Km 3.5 Carretera A, Cozumel, Mexico, 77600

Map view

Playa Paraiso Km 3.5 Carretera A, Cozumel, Mexico, 77600

City landmarks

Museums

Discover Mexico Park Cozumel

1.0 mi

Museums

Cha'an Ka'an Observatory of Cozumel

2900 ft

Shopping Area

Puerta Maya

4100 ft

Av. Rafael E. Melgar 1a

Mayan Fiesta Rum Cake Co. & Gifts

2500 ft

77600 Quintana Roo

Scuba Mau Cozumel

2900 ft

Calle 60 Sur Corner 33 & 35 San Miguel II

Cozumel Butterfly & Botanical Gardens

1.7 mi

Av. Rafael E. Melgar

Mayatlantis

4300 ft

Calle 39 near the corner of Ave. 95 Bis Between 95 & 95 Bis. Lot 19 Col. Ampliación CTM

Jesus Es Rey

1.1 mi

Carr. Costera Sur Km 9. 5 Zona Hotelera Sur

Chankanaab Adventure Beach Park

2.4 mi

Km 11 Carreter Transversal

Mayaluum

1.9 mi

Royal Village Mall

Arte de Origen

2.0 mi

Parks

Benito Juarez Park

1.6 mi

Calle 1 Sur 58 Benito Juarez Park

Zero Kilometer Marker

1.6 mi

5TH Avenue,between 2ND Street And Juarez

BALAM Art Painted on Feathers

2.0 mi

Church

Corpus Christi

1.7 mi

Church

Cathedral of Corpus Christi

2.0 mi

Paradise Reef

2.0 mi

CozumelMexico

El Paso del Cedral Reef

2.0 mi

Parque Quintana Roo

1.8 mi

San Francisco Reef

2.0 mi

Store

Mega

1.9 mi

Yucab Reef

2.0 mi

Tormentos Reef

2.0 mi

Gonzalo Guerrero

Parque Atardecer MAya

1.8 mi

Tunich Reef

2.0 mi

7th Street South #700

Power Yoga Cozumel

2.0 mi

Mall

BodegaAurrera

1.9 mi

Nearby

Shopping Area

Mayan Plaza

1800 ft

SSA International Pier

Cozumel America's Cup 12 Meter Challenge

1200 ft

Av. Rafael E. Melgar

Zoe - A Living Sea Sculpture

1800 ft

Restaurants

Paprika Mexican & Caribbean Cuisine

700 ft

Carretera Costera Sur Km 4.5

Half Senor Frogs

1100 ft

International Cruise Ship Terminal

Ix Kool

2200 ft

Av. Rafael E. Melgar 1 Local 53 Royal Village

Bubba Gump Shrimp Co

1100 ft

Carretera a Chankanaab km 4.5 SSA Mexico Pier

Jimmy Buffett's Margaritaville

1700 ft

Carretera Chancanaab km 4.5 SSA Mexico Pier

Al Chile

1700 ft

Avenida Lic. Andres Quintana Roo s/n

Sunset Restaurant & Bar

1800 ft

Carretera Costera Sur Km. 3.2

Three Amigos

4300 ft

Carretera Chancanaab km 4.5 Puerta Maya Pier

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

Beautiful views

Clean rooms

Inconsistent service

Limited dining options

8.2/10

Great

Rooms

7.4

Location

7.8

Service

5.8

Dining

5.0

4/5 based on 7415 reviews

#30 of 64 hotels in Cozumel based on Tripadvisor

Connor

United Kingdom, February 2025

7.2/10

The resort offers a clean and modern atmosphere with friendly staff and a nice private beach, perfect for a relaxing getaway. The dining options are hit or miss, and while the rooms are nice and spacious, they can feel a bit outdated for the price. The service can also be inconsistent, especially during busy dining times.

Rooms

7.0

We stayed in a garden view room that was spacious and clean, although it felt a bit outdated considering the overall modern vibe of the resort. The beds were hard but clean, and overall, it provided a good night's sleep.

Service

7.0

The service was good but inconsistent at times. Some staff members were very helpful, like the bellhop who assisted us with our scooter rental, while others seemed overwhelmed or inattentive, particularly in the dining areas.

Location

8.0

The location is convenient, with a quick transfer from the airport and a lovely view, but it’s also quite busy with nearby cruise ship activities.

Dining

6.0

Dining was a mixed bag; breakfast had plenty of options but lacked seasoning, and lunch and dinner choices felt repetitive. The Mexican and Italian a la carte restaurants were decent but slow at times.

Facilities

8.0

The resort is equipped with beautiful pools and well-kept beach areas. However, the beach access can be rocky, so water shoes are recommended. The facilities are generally enjoyable.

Steven

United Kingdom, February 2025

5.6/10

I had a decent stay, enjoying some lovely features like the beautiful views and clean rooms. However, I faced several issues with the service and dining options, which could be improved. While I appreciated the facilities, the inconsistency in service and food quality left some disappointment.

Rooms

7.0

The room I stayed in had a lovely view, but it was smaller than I expected. It was clean and tidy but missed being ready at check-in time.

Service

5.0

The service was hit or miss; some staff members were friendly and engaging, while others were quite rude and only seemed interested in selling memberships.

Location

6.0

The location was convenient for getting to the airport, but it wasn't the prettiest part of the island.

Dining

5.0

Dining options were generally disappointing. The buffet lacked flavor and variety, and I found myself looking for better food elsewhere.

Facilities

6.0

Facilities like the pools were nice but had issues with temperature and seating availability. The beach access was also rocky, affecting the overall experience.

Beautiful views

Inconsistent service

Joseph

United Kingdom, December 2024

7.6/10

I had a great time at the resort, enjoying the warm hospitality and gorgeous views. The service was commendable, and the beach area was clean and inviting. However, the dining options were a bit hit or miss, and the lack of entertainment in the evenings left me wanting more. Overall, it was a good stay, but improvements could make it even better.

Rooms

7.0

The rooms were quite basic but clean, and I found them comfortable enough for my needs.

Service

8.0

The service was very friendly, with staff going out of their way to assist, though some requests took longer to resolve.

Location

9.0

The resort is in a beautiful location with easy access to the beach and nearby shops, making it convenient to explore.

Dining

6.0

The food was decent but not exceptional. Breakfast was enjoyable with a few standout items, but the other meal options could use improvement.

Facilities

8.0

The pool area was lovely and well-kept, perfect for relaxing in the sun.

Naomi

United Kingdom, October 2024

6.6/10

The resort is visually stunning with beautiful Mayan architecture and a variety of fun activities. The rooms are spacious and kept clean, but the dining experience was quite disappointing with inconsistent food quality. Overall, while the resort offers great amenities like pools and a lovely adults-only infinity pool, the food and service need significant improvement to enhance the experience.

Rooms

8.0

The rooms were spacious and always clean, but there were moments when they seemed different from what was advertised.

Service

5.0

Service at the pools was nice, but check-in was lengthy and not handled well, and some staff appeared disengaged.

Location

9.0

The location is great, close to excursions and the beach, making it easy to explore the area.

Dining

5.0

The food was generally subpar, with many dishes lacking flavor and freshness, making our dining experiences disappointing.

Facilities

8.0

The pools and activities were well-maintained and enjoyable, especially the adults-only infinity pool with a beautiful view.

George

United Kingdom, September 2024

6.6/10

I had an overall mixed experience at the hotel. The ocean view room was absolutely stunning and the cleanliness was top-notch, but the check-in process was frustrating and the customer service left a lot to be desired. The pools were fabulous, but some access areas could be improved.

Rooms

8.0

The ocean view room was clean and spacious, with a fantastic view. We did have issues initially with getting a king bed, but they were able to accommodate us after our first night.

Service

5.0

While some staff were friendly, the front desk service was disappointing and the handling of our requests was not up to par. The room service was decent though.

Location

7.0

The hotel is perfectly located close to the beach, which was great for family activities, but it is quite a distance from town.

Dining

6.0

The dining options were decent, though some food handling practices raised concerns. Breakfast selections could be wider.

Facilities

8.0

The pools were stunning, especially the adult-only infinity pool, but signage and access could definitely use improvement.